Auto Shop App

The paperwork is already right.

The condition of every part, separate subtotals, and a signed authorization before anybody picks up a wrench — generated onto every estimate and invoice rather than remembered. Service and collision, one system.

RO 4821 2019 BMW X3 xDrive30i ARD 00000000 · Sample Motor Works · Anytown, CA
Odometer61,204 mi
AdvisorJ. Marquez
PromisedToday 4:30 PM
TagT3582
Labor
OperationHrsAmount
Front brake pads and rotorsBook time Licensed labor guide 2.40$492.00
Brake fluid exchangeShop actual Your last 31 of these 0.60$123.00
Parts
PartQtyAmount
Brake pad set, frontNew · OEM 1$184.60
Brake rotor, frontNew · Aftermarket 2$221.80
Brake fluid, DOT 4New 1$38.00
Labor $615.00
Parts $444.40
Sales tax on parts $45.55
Total $1,104.95

✓Authorized by the customer on their own phone at 8:42 AM. Nothing over estimate.

Sample document. Every figure above is a sample; the structure is not.

Compliance

Built to the strictest standard.

All eight requirements of the strictest repair code in the country, generated onto every estimate and invoice rather than remembered.

Registration number.

Printed with the business name when the shop holds one — ARD, in California — and never against one that has lapsed.

Itemised parts and labor.

In language a customer can read, rather than a line of shop shorthand.

Condition of every part.

New, used, rebuilt, reconditioned, OEM or aftermarket. Required on the line.

Separate subtotals.

Parts, then labor, then tax, then the total. Never rolled into one number.

Authorization before work.

Signed and recorded before anybody picks up a wrench. It gates the job.

A second authorization.

Captured again the moment a job runs past the estimate it was approved at.

Teardown disclosed.

That the car may not go back together, what reassembly costs, how long it takes.

Towing on its own.

Its own authorization, its own estimate and its own invoice, separate from the repair.

Reference: Bureau of Automotive Repair, Write It Right.

Labor hours

Bill the hours you can defend.

Licensed book time and your shop's own measured hours stay marked apart, on the screen and in the record. One can never print as the other.

Front brake pads and rotors

Book time
2.40

Brake fluid exchange

Shop actual
0.60

× labor_basis = shop_actual cannot render in the book-time column of a regulated invoice. A constraint, not a warning dialog.

An industry average a shop can edit is not book time. Neither is an hour a model guessed from a photo.

The production board

Service or collision. One system.

Mechanical repair, body and paint all run on the same board — each with the stages that kind of work actually has.

SERVICE · BAY 2 2.40 BOOK 0.60 SHOP
Service · book time and shop hours, never the same mark
AUTO BODY · BOOTH 1
Auto Body · the same car, masked, and one nobody has moved
ROVehicleCustomerTechIn statusFlags
Awaiting dispatch
48262021 Audi Q5Okafor—2d 04hWaiting
48292018 Mini Cooper STrejo—06h 12m
In diagnosis and inspection
48212019 BMW X3MarquezD. Ruiz01h 38m
Awaiting customer approval
48182016 Porsche MacanNguyenD. Ruiz04h 55mSent · 2 views
Awaiting parts
48092020 Mercedes GLCBarrettK. Lam5d 11hPO 2214

Swipe the board sideways for tech, dwell and flags.

The whole day on one screen.

Every bay, every promise time, and what each car is waiting on. No walking the lot to find out.

Nothing sits forgotten.

How long a car has been in a stage, not just how long it has been here. The job parked since Tuesday stops hiding inside cycle time.

Technicians know what is next.

Assignment and status change on the row itself, without a conversation across the shop floor.

Automotive Intelligence

Better paperwork, less typing.

Type what the customer told you. The labor, the parts and the fees come back drafted from your own catalog, for you to price and check. Nothing reaches a customer or a carrier until a person accepts it.

Inspection · left front · RO 4821 AI draft

Outer pad measures 2 mm. Metal to metal is close, and the rotor face is already scored. Photo attached.

APads and rotors, front axle. Recommended today.
BPads only. Rotor wear will bring the car back.
Nothing leaves the shop from this screen until one of these is pressed.

The mark stays until a person clears it, and who cleared it is part of the record. A drafted hour never becomes book time.

What a shop gets

Confidence. Transparency. Cover.

Quote it the same way every time.

A service menu on the counter iPad, priced for the customer's own car. An M5's oil service is not a 330i's, and the menu knows it.

Show them why.

Every service on the menu opens to what's included, how often it's due and why it matters. Inspection photos go out with the estimate they explain.

Every yes is on the record.

Signed before the work starts. Change an estimate and resend it, and the old price can no longer be approved. Who accepted what, and when, is kept.

And the rest of it

The ordinary things, done properly.

Every screen in Spanish.

Per person, not per shop — and what a customer receives comes from the customer's own record.

Only named people take money.

Invoices, payments, aging and statements, with every action attributed and logged.

Numbers that open.

Invoiced, collected, outstanding, average RO, closing ratio. Every figure opens the list behind it.

Texts that come back.

Estimates and inspections go out by text. A customer's reply, and the picture of the warning light they send with it, land on their car's job.

Your name on the paper.

Your logo heads every estimate, invoice and page a customer opens. The software stays out of the letterhead.

Your history comes with you.

Customers and cars import from the export your current system already makes, checked row by row before anything is written.

Scheduling, digital inspections, VIN decoding, reading a VIN or plate from a photo, parts and purchase orders, time clock, flag hours and payroll export are all here too. They work the way you would expect, which is why they are not the reason to read this page.

Editions

Two editions. One backend.

Mechanical and collision, on one system. Unlimited users, no setup fee.

Questions? Answers.

Do I have to drop the system my insurers assign through?

No. Insurers assign through CCC and you keep it; we will never ask you to give that up. Bring the estimate file it exports onto the repair order and the carrier's lines come across, re-added so a total that does not add up is shown rather than believed, and every supplement is compared with the one before. Owning everything downstream of that estimate is the whole design.

Is this only for shops in California?

No. It is built to California's standard because that standard is the strictest in the country. Those requirements are good practice in any state.

What does it cost?

Per shop, never per seat, and quoted on the call once we have seen how many cars you move.

What happens to the payments I take now?

They keep landing in your account. Connect the Square or Stripe account you already have and a customer can pay the invoice from a link, or at a Square Terminal on your counter, settled straight to you with no cut taken by us. A terminal from your bank, cash or a cheque all keep working, and every payment is recorded against the invoice.

Can I get my data back out?

Yes, at any time. Cancelling stops the next charge and never deletes a record, and you can export everything on the way out.

Request a quote.

Tell us how your shop runs, and we will show you Auto Shop App on your own cars. Twenty minutes, no slides.

We use this to contact you about Auto Shop App and nothing else. No card is taken here.